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Frequently asked questions

Why choose ICS Legal?

We specialise in Immigration Law, Human Rights Law, British Nationality Law & European Law. Our lawyers provide honest, exceptional service to our clients. We believe that our service starts when we submit your application and we want our client to know we will keep them informed, answer there questions and your case worker will be just a phone call away.

What is the benefit of using our legal services when you want to come to the UK or extend or switch?

Our speciality lies in the field of Immigration, Nationality and EU Law, so it means we always are dealing with this side of the law. We are able to support you in making a correct decision, avoid delays on your case, save money and time, not forgetting the stress of any doubts with your application.

 

There are many routes available to come to the UK, extend or switch, some of them do not allow extension or even switching. Knowing what is right can be a difficult task and this is why we are here. Simple task of not using the prescribed forms can mean your application is invalid, which means if you have no valid stay, you would have to return back and there is no appeal rights.

 

Our initial consultations are a chargeable service. We initially discuss the requirements of the application to ensure you meet the requirements and have the documentation required at hand for the submission. It gives you an opportunity to meet us and ask questions.

 

Each case will be checked thoroughly, everything will be cross referenced so guidelines are met and we will also add our legal document which would outline the Immigration Rules and how the client has satisfied the rules. We use documents that are used by Home Office case workers, so we know exactly what they would look for in your case.

 

The most important fact is that law constantly changes, policy guidelines and requirements are always changing, so it is best that you always use specialised services to support you. We never compromise our services, our fees remain very competitive but our expertise is at the very highest standard.

How can I trust your service?

We are regulated by the Office of the Immigration Services Commissioner (OISC). OISC is the government regulated body and it is a criminal offence if someone is providing Immigration advice without being regulated by the OISC. We are also members of Joint Council for the Welfare of Immigrants (JCWI). JCWI is an independent national voluntary organisation, campaigning for justice and combating racism in immigration and asylum law and policy.

What happens in the initial consultation?

Your case worker would take some background information regarding yourself. Relevant questions would be asked to ascertain whether your case can be handled by our team. You will also be able to ask questions, understand what is required to meet the Immigration Rules, Nationality Law and EU Law where relevant. Should we be able to provide assistance, your case worker will give you a customer care letter whereby it would outline the service agreement and the cost associated.

What happens after the consultation?

After each consultation we aim to provide a consultation report which would outline what was discussed, the action plan and what to do next.

When I meet the caseworker and I disclose personal information, would this be disclosed to anyone else?

We have a procedure in place for ensuring client confidentiality. We keep the affairs of our clients and all information relating to our clients confidential, except where we are compelled to disclose information by reason of a legal or regulatory obligation.

What is a customer care letter?

A customer care letter from us will ensure that we outline the service we would be providing, it would also provide a break down of the costs associated so you can rest assure that there are no hidden charges and that fees do not go up unless changes are made (i.e. Home Office fees etc).

Once I sign the customer care letter and my case would possibly fail, do I still have to pay your fees?

We place our clients first, so when you sign the customer care letter and we go through your case file, and we believe that the case would not be successful, we will terminate the agreement and return your documents. We will also provide alternative solutions with no added costs. We also have a cancellation period should you feel you want to withdraw your file.

 

Please note that all cases cannot be guaranteed as circumstances depends and whether you met guidelines, however the Home Office caseworker can still refuse cases on the balance of probabilities and other factors. Our job would be to prepare your case in the best possible way.

Do you provide one day Premium Services?

Yes, we have a special provision with the Home Office and majority case decisions are made on the same day.

Do you do “No Win No Fee”?

As a private legal firm, we want to ensure we can provide the service you want. Our fees are very competitive and that is why we do not provide a No Win No Fee service as we do not feel the need to over charge our clients with such schemes.

How is the fees paid and are there any surprises?

With us, you will know exactly what we would be charging. The fees are to be paid through cheque, cash or bank transfer. Home Office fees can be paid to us and we can make the payment on behalf of you. If there is any changes in Home Office fees, we will let you know immediately.

How often would I get updated once my case have been submitted?

Our commitment to our clients is that we will update you every time we get an update from the Home Office. The waiting period can be a very daunting time as decisions can be life changing however the Home Office do set some guidelines on waiting times, but we intend to keep you updated throughout the process.

Can you guarantee an application?

No, and this is the same even if you use a no win no fee service, it would be impossible for anyone to guarantee a successful application. The likelihood of an application being successful can be given based on previous cases or success rates, however we do not operate such a policy of selling our services based on previous applications.

What is your aftercare service?

We aim to ensure that this service is not used by any of our clients, but there are times where even with the best possible applications are unsuccessful. As we take our clients cases personally, we would like to provide a helping hand. We have designed an aftercare service whereby if your case fails, then your case worker would be able to help you look at other formalities of staying in the UK should you have valid leave still remaining or help you make an out country application. Please note should you require appealing on your matter, we can only deal with the initial appeal and your application will be straight away referred to an advisor who deals with representations.

Can I give you feedback on your service?

It is vital that all our clients can provide honest feedback, we would encourage this and this helps us to become better on our service delivery.

Can you help me find a UK Employer to sponsor a work permit or find me work?

No, we are a law firm which provides support in UK Immigration, Nationality and EU Free Movement Rights. However we have a subsidiary company which is jobslibrary.co.uk whereby you can look for work, apply and discuss with potential employers. We cannot influence any decisions and finding work is not something our team deals with.

How we deliver service

1) You contact us through e-mail or phone.

2) We take some basic information, we ask some relevant questions to understand the type of query and what type of support is required.

3) Your case then gets passed to a case worker.

4) Case Worker would contact you to set up an initial meeting.

5) You attend a consultation, an action plan is drawn up and we find out whether ICS Legal can support your case. A report would be sent where there is a requirement to outline what was discussed and what to do next.

6) You authorise us to be your legal representative by signing our customer care letter.

7) We will then start to request documents and information about your case this will build up your case pack.

8) We will then write our legal report and use Home Office caseworker’s documents to ensure everything has been checked and all requirement have been met.

9) Where possible we will go through every aspect of your case before case submission.

10) We will continue to update you throughout the case life cycle .

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UK Visa Refusal and Appeals - ICS Legal

Immigration Appeals following a visa refusal in the UK can be both stressful and a daunting experience. When a visa is refused, we know how much stress and difficulty you’re placed with at that particular moment. If you have received a visa refusal or an application to the Home Office has been refused, speak to ICS Legal today on 0207 237 3388. Complete our contact form by clicking here or e-mail us the decision letter to info@icslegal.com

Immigration Appeals & Visa Refusal - Right of Appeal?
We are proud to say that we have pooled together the wealth of experience and knowledge of our team and as a result, have developed an impressive track record in winning immigration appeals. We have also obtained outstanding results for clients following lodging appeal grounds for the immigration appeal, where decisions have been overturned, without the matter actually reaching the Immigration Tribunal.

Further to this, with many of the immigration appeals that actually do proceed to a full appeal hearing, a large number of them are allowed on the day itself, which is excellent. This saves time and stress for the client and we work hard to front load immigration appeals so the other side has all of the facts very early on in the appeal process. We believe this is good practice and place our client's interest first. 

Immigration Appeals from Overseas

If you are overseas and have applied for a UK visa which has been refused, you will have 28 days to appeal this decision from receipt if you have been granted a right of appeal (depending on the method of service). The appeal must be lodged before this date expires.

What happens at an Immigration Appeal Hearing?

When you appeal, your case is heard by an Immigration Judge who is independent. Where listed for an appeal and the case actually proceeds to a full hearing, the Immigration Judge considers the arguments raised from both sides. When heard orally, cases can be put forward fully. The client or sponsor (or both) have the chance to give live evidence before a Judge ensuring the matter is heard. 

Deciding, what to do?

Although pursuing an immigration appeal may be an option in certain circumstances, we will advise you as to whether an appeal or a fresh application, if possible and/or applicable, is best for you. Appeals are often an effective remedy as UKVI officers at times make errors when considering applications and make decisions which are inaccurate or irrational for example.

Mandatory Re-Entry Bans

Further, another recent introduction into the UK Immigration Law System is that of re-entry bans. Depending on your circumstances in the UK and/or how you left the UK (i.e. overstayers, illegal entrants, etc.) and what category you're seeking to return, you can face a re-entry ban of between 1 year, 5 years or 10 years depending on your circumstances. In such cases, ignorance really is no defence. The effects are very serious and can have massive repercussions from often innocent mistakes. As experienced UK Immigration Lawyers, we have practical experience in successfully handling such decisions and overturning them.

ICS Legal are experts at spotting such errors and challenging them successfully.

The Benefits of Appealing an Immigration Decision

  1. An appeal avoids the need to lodge a fresh application which attracts a further fee. You will enjoy the ability to live and work in the UK with your loved ones.

  2. If your immigration appeal is successful, you will be granted the relevant leave to enter/ leave to remain (in) the UK.

  3. As our legal challenges are thoroughly and meticulously prepared, often our cases are settled early, often without hearing, this saves, time, money and stress.

  4. Should the case proceed to a full hearing, we work very closely with some of the leading barristers in the UK to bring a successful and swift outcome to your case.

  5. We will guide you and explain exactly what is required to win your case so you do not need to worry.

Our immigration appeals success rate is outstanding.

Benefits of Choosing ICS Legal

  • We have handled hundreds of Immigration Appeals successfully.

  • The success rate of over 90% in these types of cases.

  • Fixed fees so you stay in control.

  • Direct access to a qualified Barrister- with in-depth experience.

  • Have a Specialist Immigration Lawyer managing the file, who can get the application right the first time.

  • Succeeded in complex cases where others have failed. This can include a situation where the foreign national has a complex immigration history or the refusal involves a re-entry ban of 1, 5 or 10 years.

  • We work very closely with the leading Counsel in the UK to bring you an outstanding outcome.

  • A wealth of immigration experience and knowledge as to the best way forward for you and your family. 

  • Consultation with a Specialist Immigration Lawyer to assess your eligibility, avoid disappointment and wasted fees.

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