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Frequently asked questions

Why choose ICS Legal?

We specialise in Immigration Law, Human Rights Law, British Nationality Law & European Law. Our lawyers provide honest, exceptional service to our clients. We believe that our service starts when we submit your application and we want our client to know we will keep them informed, answer there questions and your case worker will be just a phone call away.

What is the benefit of using our legal services when you want to come to the UK or extend or switch?

Our speciality lies in the field of Immigration, Nationality and EU Law, so it means we always are dealing with this side of the law. We are able to support you in making a correct decision, avoid delays on your case, save money and time, not forgetting the stress of any doubts with your application.

 

There are many routes available to come to the UK, extend or switch, some of them do not allow extension or even switching. Knowing what is right can be a difficult task and this is why we are here. Simple task of not using the prescribed forms can mean your application is invalid, which means if you have no valid stay, you would have to return back and there is no appeal rights.

 

Our initial consultations are a chargeable service. We initially discuss the requirements of the application to ensure you meet the requirements and have the documentation required at hand for the submission. It gives you an opportunity to meet us and ask questions.

 

Each case will be checked thoroughly, everything will be cross referenced so guidelines are met and we will also add our legal document which would outline the Immigration Rules and how the client has satisfied the rules. We use documents that are used by Home Office case workers, so we know exactly what they would look for in your case.

 

The most important fact is that law constantly changes, policy guidelines and requirements are always changing, so it is best that you always use specialised services to support you. We never compromise our services, our fees remain very competitive but our expertise is at the very highest standard.

How can I trust your service?

We are regulated by the Office of the Immigration Services Commissioner (OISC). OISC is the government regulated body and it is a criminal offence if someone is providing Immigration advice without being regulated by the OISC. We are also members of Joint Council for the Welfare of Immigrants (JCWI). JCWI is an independent national voluntary organisation, campaigning for justice and combating racism in immigration and asylum law and policy.

What happens in the initial consultation?

Your case worker would take some background information regarding yourself. Relevant questions would be asked to ascertain whether your case can be handled by our team. You will also be able to ask questions, understand what is required to meet the Immigration Rules, Nationality Law and EU Law where relevant. Should we be able to provide assistance, your case worker will give you a customer care letter whereby it would outline the service agreement and the cost associated.

What happens after the consultation?

After each consultation we aim to provide a consultation report which would outline what was discussed, the action plan and what to do next.

When I meet the caseworker and I disclose personal information, would this be disclosed to anyone else?

We have a procedure in place for ensuring client confidentiality. We keep the affairs of our clients and all information relating to our clients confidential, except where we are compelled to disclose information by reason of a legal or regulatory obligation.

What is a customer care letter?

A customer care letter from us will ensure that we outline the service we would be providing, it would also provide a break down of the costs associated so you can rest assure that there are no hidden charges and that fees do not go up unless changes are made (i.e. Home Office fees etc).

Once I sign the customer care letter and my case would possibly fail, do I still have to pay your fees?

We place our clients first, so when you sign the customer care letter and we go through your case file, and we believe that the case would not be successful, we will terminate the agreement and return your documents. We will also provide alternative solutions with no added costs. We also have a cancellation period should you feel you want to withdraw your file.

 

Please note that all cases cannot be guaranteed as circumstances depends and whether you met guidelines, however the Home Office caseworker can still refuse cases on the balance of probabilities and other factors. Our job would be to prepare your case in the best possible way.

Do you provide one day Premium Services?

Yes, we have a special provision with the Home Office and majority case decisions are made on the same day.

Do you do “No Win No Fee”?

As a private legal firm, we want to ensure we can provide the service you want. Our fees are very competitive and that is why we do not provide a No Win No Fee service as we do not feel the need to over charge our clients with such schemes.

How is the fees paid and are there any surprises?

With us, you will know exactly what we would be charging. The fees are to be paid through cheque, cash or bank transfer. Home Office fees can be paid to us and we can make the payment on behalf of you. If there is any changes in Home Office fees, we will let you know immediately.

How often would I get updated once my case have been submitted?

Our commitment to our clients is that we will update you every time we get an update from the Home Office. The waiting period can be a very daunting time as decisions can be life changing however the Home Office do set some guidelines on waiting times, but we intend to keep you updated throughout the process.

Can you guarantee an application?

No, and this is the same even if you use a no win no fee service, it would be impossible for anyone to guarantee a successful application. The likelihood of an application being successful can be given based on previous cases or success rates, however we do not operate such a policy of selling our services based on previous applications.

What is your aftercare service?

We aim to ensure that this service is not used by any of our clients, but there are times where even with the best possible applications are unsuccessful. As we take our clients cases personally, we would like to provide a helping hand. We have designed an aftercare service whereby if your case fails, then your case worker would be able to help you look at other formalities of staying in the UK should you have valid leave still remaining or help you make an out country application. Please note should you require appealing on your matter, we can only deal with the initial appeal and your application will be straight away referred to an advisor who deals with representations.

Can I give you feedback on your service?

It is vital that all our clients can provide honest feedback, we would encourage this and this helps us to become better on our service delivery.

Can you help me find a UK Employer to sponsor a work permit or find me work?

No, we are a law firm which provides support in UK Immigration, Nationality and EU Free Movement Rights. However we have a subsidiary company which is jobslibrary.co.uk whereby you can look for work, apply and discuss with potential employers. We cannot influence any decisions and finding work is not something our team deals with.

How we deliver service

1) You contact us through e-mail or phone.

2) We take some basic information, we ask some relevant questions to understand the type of query and what type of support is required.

3) Your case then gets passed to a case worker.

4) Case Worker would contact you to set up an initial meeting.

5) You attend a consultation, an action plan is drawn up and we find out whether ICS Legal can support your case. A report would be sent where there is a requirement to outline what was discussed and what to do next.

6) You authorise us to be your legal representative by signing our customer care letter.

7) We will then start to request documents and information about your case this will build up your case pack.

8) We will then write our legal report and use Home Office caseworker’s documents to ensure everything has been checked and all requirement have been met.

9) Where possible we will go through every aspect of your case before case submission.

10) We will continue to update you throughout the case life cycle .

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Business Lawyers | Corporate, Business & Educational Providers

At ICS Legal, we understand that if you are a business, or an educational provider, it is important that you are supported through a complex, sponsor licensing system. The governance of the sponsor licence is set out by the Home Office.

Our Business Lawyers will be able to give you advice, guidance and help throughout the sponsor management system. 

When it comes to businesses, migration plays a key importance to our clients and how they look to bring in competitive edge into their business.

These may include consultants coming to advise on business matters, research on medical assignments, or looking to invest into the growing UK market to name a few.

For the educational providers, it is also important to run an efficient sponsor management system, as you would be sponsoring both students and possibly workers within the establishment. 

With the ever growing stringent compliance requirements and visits, our Business Lawyers will advise you on how to manage your system to be managed, without having the sponsor licence being revoked. 

We offer services for the complete array of business immigration transactions, including:

  1. Applying or management of the sponsor licence system and program. Click here to read more information on how the sponsor licence system operates and how we can help you. 

  2. Business visas. Please click here to read more information. 

  3. Sponsoring International Students to enter the UK for study purposes.

  4. Temporary work and residence permits.

  5. Entry visas and passports.

  6. Counselling on entry and departure procedures to the UK.

  7. Document procurement including acquisition, translation and legislation of documents.

  8. Business consultancy & advice on short-term assignment planning and assignment strategies.

  9. Employee sponsorship and the application of Certificate of Sponsorship (CoS).

Sponsor licence at a glance

The sponsor licence application is a system for the Home Office to check whether, you, as a business or an educational provider, are fit for the purpose, to support in making sure that migration system is not abused but used for the economic benefits. 

Whether you are considering bringing migrants to work within your business or if you are allowing students to study in the establishment, you will be asked to make sure that the system is managed with integrity. 

Our Business Lawyers will help you from the start of your application to hold a sponsor licence to the management of the sponsor management system.

When you apply for a sponsor licence, the Home Office will make a number of security checks and business checks, to ensure the application can be treated as valid. They will ask you to include evidences to support your sponsor licence application. 

Our Business Lawyers will manage every step of the application process:

  1. Sponsorship License. We will apply to the UK Home Office on your behalf to obtain a license that will enable your company to sponsor foreign employees. We can also become your Level 1 user to ensure the sponsor licence is correctly managed and ensure all the relevant compliances are done. 

  2. Certificate of Sponsorship. Our UK Immigration Lawyers will help you obtain Certificates of Sponsorship which you can present to the employees you wish to employ. This is the document also known as the work permit and used to make their visa application to enter the UK. 

  3. Visa Application. We will prepare and apply for a Skilled Worker or Temporary Worker Visas for your employee to enter or remain in the UK. Click here to read more information

Staff relocation and support from ICS Legal Business Lawyers

Our Staff Relocation Services allows our Business Lawyers to work in partnership with you in order to understand your business requirements and help to relocate your staff to global office locations. 

Our Business Team can help your business both in the UK and through the global coordination of the movement of your personnel. Our core services are designed to lift the pressure and stress often caused by complex immigration regulations in the UK. We make the process simple by:

  1. Project planning, ensuring you are equipped with transparent fee schedule and process timings.

  2. Offering complimentary assessment of the viability of each individual case.

  3. Designing processes tailor made to your requirements.

  4. Providing an immediate response to your requests, progressing each case on the date of instruction.

  5. Tightening processing times to ensure visas are issued as quickly as possible.

  6. Liaising with the candidate directly, discussing their specific needs and offering them reassurance and guidance as required.

  7. Creating compliance packs on completion of each case to ensure your personnel files fully comply with regulations.

  8. Operating a renewal reminder service, providing you with 4 months planning time.

  9. Keeping you informed, we circulate monthly newsletters issued by our Business Lawyers. 

Taking legal advice on sponsor licence and management

Our Business Lawyers are here to help. Our commitment to you is:

  1. Provide clear, straightforward legal advice in a language you understand.

  2. A highly professional personal service.

  3. A friendly, caring and approachable team of UK Immigration Lawyers. 

  4. Transparent costs with no hidden surprises.

It’s not that we think differently. It’s that we are different given our time in this industry. Reassuringly so. You can speak to one of our UK Immigration Lawyers on 0207 237 3388 or you can email us at info@icslegal.com

 

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